QNAP Hard drive recovery and Samsung Tocco, London

Below are some data recovery enquiries from people looking for a data recovery service in London. Browse this site and you’ll find all the links you need.

QNAP recover deleted files

Please can you let me know if you are able to recover deleted volumes from a QNAP drive that we have. We have a TS-EC1680U-RP and we have been under attack from some ransomware. At this moment in time we are unsure if this was encrypted before the volumes were destroyed but we would like to see what we can recover. We can take to a recovery centre in London

Encrypted hard drive

Encrypted USB drive with content stored as business data. PC will not recognise drive and want to format. Need to recover essential data. See here for a discussion of what encryption is and how it works.
2tb
WD20NMVW
DATE:15NOV2014
PRODUCT OF THAILAND
2.5″
WD GREEN

Iphone6 with water damage now will not boot up or power on. We have lots of photos of here which we would like to try and recover. Could you give an approximate cost estimate for recovery?

I have an old samsung tocco lite and i remember i had some old photos on there. If you can do recoveries for this type of device. How much will it cost

Dropped my RAID and it is now making a beeping sound and can’t access data. So experience an issue with my raid 0 ssd drives. (2x Samsung 860 Evo 1tb)

I went to then the power on and I believe it has cause one if not both of the drives to short out.

I smelt harsh burning on one of the drives and believe it could be to do with the pcb.

Are you able to help me out and recover my drive to access my data ?

London

HDD needle / vacuum

Dropped on floor, computer recognises device being plugged in but not pulling up files. IT friend says needle/vacuum may be damaged
I have Seagate portable passport drive
When I connect to a laptop/computer the computer says error and shuts down
Can data be recovered from the passport.
What would be the cost
Windows 10 but will no longer boot – disk very slow to detect in bios and via a usb adaptor on a second PC.

WD 4Tb External Hard Drive

Corrupted QNAP – shows up on Mac (sometimes), but no data can be read, cannot run first aid. Need repair / data recovery
Please let me know an estimated cost, I’m running quotes around 10 UK data recovery companies, will go with the best result tomorrow! I’m in London

My QNAP hard drive had this constant beeping sound when i turned the laptop on and the drive was not recognised by the laptop. Got the hard drive replaced but now i would like to recover the data in the previous hard drive. May I know if diagnosis is free and that there will only be charges incurred should I take up your quoted price after diagnosis?

My Mobile hard drive reading head is not working. Opens sometime all files But 99% times just shows It awalable Then you klikk on It and It does not open just Looks forvthe file
It wouldn’t register with any computer, Mac or Windows.
A technician in Chiswick London has looked at it and he thinks the main circuit board has gone. I have a seagate (samsung) external hard drive, it spins and you can hear the heads clicking but not engaging, then because of that I suspect it just go into some sort of sleep mode…with some recovery software I can pick up the disk but not recover the data, because the head is not working. What is the starting price to recover data (Norway is quite expensive in this)

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Data Recovery Service

Here are some enquiries for a data recovery service. All the enquiries relate to getting data off of hard drives in RAID servers and mobile phones, and originate from the UK, with a focus on London.

RAID and server data recovery in London – use Data Clinic, 68 Lombard Street, EC3V 9LJ
https://www.dataclinic.co.uk/london-data-recovery/

RAID Data Recovery

I have a Dell PowerEdge 4x2tb RAID 5 server running Linux. All the drives are working but the server has been water damaged. Is it possible to still recover the data from this? The RAID contains work documents and I’m looking for a RAID data recovery service in London.

Recover Files from RAID London

I have a RAID 5 NAS hard drive which was partitioned into several network shares. I wanted to format one of the partitions but made a error and the wrong partition. I recovered all of the files using RAID software but none of them open. All the files were there and the file sizes look right however nothing opens. They are video and audio files. It’s a RAID 5 with 6 disks running Windows. I believe I’ve got the striping and parity wrong. In hindsight I shouldn’t have attempted it myself as I didn’t know what I was doing, but now I really need the data, I hope I haven’t messed up – can you help ? Can I bring the whole server or just the hard drives to the Data Clinic office on Lombard Street.

Dropped my WD My Passport Ultra harddrive off my desk, light still flashes, makes running noises, but not showing up on my Mac. Just want to have data saved and put onto my other hard drive. I want a data recovery service to rescue my lost files so I can store them on a central RAID.

Device power was pulled early from a RAID 5 in a data centre in Slough. Since then the array is not recognised. Initially i thought it could be a hardware problem, but now I think it’s a problem with the data. I’m close to London and need a data recovery service.

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Phone and File Recovery in London, Birmingham and Leicester

Here are some recent hard drive and phone recovery questions from London, Birmingham and Leicester.

Lacie Hard Drive Recovery London

My Laice (Lacie) external harddrive stopped working altogether – was not recognised at all by my computer and wasn’t making any sound. On inspection by a data recovery service in London I could see that the USB port seemed to be slightly bent. I opened up the drive to inspect and found that the circuit connection around the USB was damaged and had come undone. I can’t see any other obvious form of visible damage to the circuit or drive (it has been stored carefully in a drawer, hasn’t been dropped or anything) and wonder if it would be possible for you to take a look at this to see if the data can be salvaged from the drive itself? Many thanks for your help.

Retrieve Files from a Western Digital Passport

Windows no longer recognises the drive. Try to see further details in dskmgmt but drive is unitialized which can’t be done as it says due to “fatal device hardware error“. I desperately need to retrieve the folders and files from this hard drive.

broken hard drive

Recover External USB Hard Drive in Birmingham

I live in Birmingham and my USB hard drive has stopped working and i am unable to retrieve all the files on the USB. I am looking to recover the files and was hoping that this was possible with your companies help. The external hard drive just stopped working and it wasn’t in contact with any water or smashed or anything like that. As i insert the USB cable in the computer the device does not pop up on the computer.

Getting Pictures saved to Google Photos Back

I’m looking to recover some videos taken a week ago. I thought they were uploaded to Google photos (they were showing) and was running out of space so I deleted them. But they disappeared. There is 1 video we are really upset to have lost. Any chance you could have a look?

Recover Google Pixel Phone Leicester

I have a google pixel phone which suddenly got stuck on the loading menu. I have come to understand that this has been a outcome for many users when updating their phones and there has been no solution except a factory reset. I have many photographs and videos I wish to retrieve so have not hard reset my phone. I was wondering if I could please get a quote with how much roughly it would cost to retrieve all photographs and videos from a mobile in this sort of state.
Also apologies as due to the issue with my phone the only way I can currently be contacted is via email. I look forward to hearing back from you, I am in Leicester

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Waltham Forest, Kensington, Hammersmith, Lombard Street Data Recovery London

london boroughs data recoveryMotorola Nexus 6 Recovery

I have a Motorola nexus 6 motherboard and hard drive (the rest is broken due to DIY repair attempt). Nexus phone is damaged. no display. not starting. The screen in phone has stopped working. I need to recover my photos.
Will you be able to recover the data directly from the hard drive? How much will you charge? Can you collect from Hammersmith London?

Recover Files from Toshiba X300 Hard Drive

Toshiba X300 4TB HDD. I need the connect pins PCB. I can send a photo or call in at your Lombard St London office with the damaged one tomorrow?

Waltham Forest Data Recovery

My elderly MacBook has become stuck in a bootloop, I’ve tried loading it up into recovery and safe modes but with no such luck. I was due to replace it so I am just looking for full data recover and am in the Waltham Forest area of London
Is this something you can do and what would be the charge?

WD My Passport Data Retrieval

My WD My Passport has accidentally been formatted. would it be possible to recover the data on it as there are image files I need on it? Also have you an idea of how much it would cost-general ball park figure. I’m in Barnet in London but can catch the underground into London and onto Bank tube station for data recovery.

SATA Files needed

I have a SATA 2.5 hard disk which was in my toshiba laptop when it was dropped. It then began to malfunction, an engineer has been out and replaced the hard drive and set up the laptop again but was unable to retrieve the files from the hard disk. I was wondering if you could give me a quote for how much this might cost? I’m located in Kensington

Seagate hard drive 1TB will not mount or be discovered on Mac or Windows machine. Powers up and sounds okay.

Samsung m3 portable hard drive. Registers on the computer as being plugged in but can’t be accessed. Can it be fixed in London?

Formatted and overwritten SSD after everything saved to One Drive, One Drive then lost the file, Microsoft not interested

I opened the case to the hard drive and replaced hard disk with another and i cant make it work and now over time i don’t remember which disk actually goes to it.

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Recover data forensically for use in court (UK)

With legal cases involving digital evidence that goes to court in the UK, it’s important that the contentious data is extracted forensically. This means following ‘chain of custody‘ procedures that ensure that the recovered data is admissible in a UK court of law. The following are examples of cases where it’s been necessary to preserve data that has been acquired forensically. This digital data has been acquired from either mobile phones or computer hard drives. Forensic data recovery is also possible from CCTV and DVR too – run a Google search for forensic ‘data recovery companies in London’ or ‘data recovery companies in Manchester’ to find a company that provides this service.

Forensic data recovery of iPhone

forensic data recovery service in the UKI’m trying to find a company that can assist in the forensic data recovery of files from an iPhone. A few days ago went to update my iphone 6s to ios 11.2.5 from the phone. It updated fine but whenever I went into photos or notes it would give me a blank page for 1 minute then disappear, the rest of the phone was fine. I asked a friend for advice and he told me to connect to my macbook while holding home and power button then let go of power button. He told me to click update software (again) and it would overwrite the update and fix my problem. The update loaded half way then crashed, now stuck in recovery mode and will not come out of it. I have tried updating again and again but keeps coming up with error code (14). I do not want to restore the phone as I don’t have a backup saved besides a few small things in icloud dating back several months, instead I want to forensically recover the phone’s data as I’m involved in an ongoing legal case and the data is to be used in court. I have 7 years worth of memories on this phone that I have transferred from phone to phone over the years. The main bit missing would be my photos between 2016 and now. Really distraught as all of my cherished photos from family, holidays and the whole past 2 years are not on icloud. I do not want to restore and wipe the phone without someone trying to recover my current pictures first. I know that the photos were there after my initial faulty update as when I force pressed the photos album I could see the most recent photo. Now phone is stuck in recovery mode and continuously failing to update or change screen. I have spoken to multiple people including the apple store team who tried on their own laptops and could not help me. PLEASE tell me these can be recovered somehow and you can get through the encryption to access the data??????

Forensic data recovery of external hard disk

Hi – do you provide a forensic data recovery service from an external hard drive? My Lexar external drive failed on me yesterday, it was flashing red when I entered it into my laptop and not being detected. I tried a few online fixes which said to change the drive letter, this helped slightly as the laptop can now detect the USB but there’s no data on it. It’s of paramount importance that I forensically retrieve the files from this device as they form part of the evidence in a court case. I tested out a few data recovery programs but they only recover deleted data from 8th of Jan and before; none of the programs I tried can retrieve data after Jan 8th specifically my dissertation which I was writing up yesterday and saved on my flash drive. Please can you help me as I tried nearly everything to recover my recent data but only recovers old data that I don’t need.

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Recovering archive data from tape

If you have any type of data stored on tape and no longer have the hardware to recover the files then allow me to redirect you to this earlier data tape recovery blog post. Here are two examples where there is a requirement to retrieve old archived computer data from tape storage. This is sometimes referred to as eDiscovery.

  • We have a DAT DDS3 TAPE with a backup made by BACKUP utility under DEC ALPHA DS10 running OPENVMS 7.3, and we want to get the backup file from the TAPE to hard drive on PC but we do not have access of TAPE reader.
    We just want to get the backup file, i.e one file of size 3,4 GB
    We would like if your are able to do that and for what price.
  • I have 1 or 2 quarter inch tape cartridges containing a CPIO (or perhaps tar) archive from a 1990’s Unix workstation while at college. How much would it cost to transfer their contents to DVD or USB stick, assuming they are still readable? I’m located near Chiswick.

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Retrieve stored files from OCZ in Manchester

OCZ Agility 3 SSD drive has stopped working without warning. No longer works in Mac or external drive caddy. Suspect controller fault.
Can you recover data?

OCZ Agility 3 SSD

I have an scsi external HD for my OCZ E Mu sampler SSD (music) and it’s been solid as a rock until last night where I heard it spin up… then down again: now the sampler ‘sees’ it as sleeping but it will not wake. Lights on, so power supply good. I am in Manchester M16 and need data off it/fixed or, wosrt case, at least a storage solution.

My OCZ external hard drive for a few years and has all of my work / photos on it. However, it no longer shows up when I plug it in. I have used disk utility on my Mac which is telling me it needs repaired but says it can’t be fixed when i press ‘first aid’.
I’ve ordered a new external hard drive for tomorrow in a hope that the files can be transferred from the existing one on to the new one?

I have an OCZ Hard Drive
I dropped the hard disk from office table and it stopped working
After dropping, i connected again the hard drive to computer and let if on for 30 minutes
After 30 minutes i heard a long noise
I disconnected the hard drive from computer and tried to log back again
But it gave 2 beep sounds and failed to connect
At the moment it is not working and my initial attempts to recover the data failed
I was told that the hard drive’s requires the following:
* A platter exchange is required that cleans the disk platters with alcohol solution to remove any remnants of the failed read/write heads
* Images the disk platters individually
* This procedures allows, image more sectors from the disk platters which means more data will get imaged.
Can i kindly request your help to advise whether this is possible with your service and cost of the service if possible

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Data Recovery London

I have an office PC that needs the hard drive replacing. We have the new hard drive already, we just wanted the old one removed and replacing with the new one. Would you advise on how much you would charge for this? I am most contactable via email, so please use this as a primary contact. I am able to have the drive delivered to your London data recovery offices.

I have a duel boot laptop with linux and windows. There is something wrong with the linux partition, pretty much summarized in this link https://itsfoss.com/fix-minimal-bash-line-editing-supported-grub-error-linux/.
I have tried to create a boot repair usb but it doesnt seem to work, I still get the same problem. If you can help that would be great, I can bring my laptop in this week.

london (geotagged photo)

Laptop hard drive dead and data needs to be recovered. Home laptop, but office based in Westminster (London) so can be collected from there. I believe your Lombard Street (London City) is closest but Chiswick is possible too.

2tb AV power hard drive has a broken head i believe. bought a 4tb expansion pack that a dodgy parition map i believe as that what the mac recovery thing said, there are important pictures on the 4tb that i want recovered also. I would like the 2tb recovered onto the mended 4tb drive in essence.

Pen drive used in work computer and it was encrypted by checkpoint. I can’t get it to open now on my home or new work computer. my password doesn’t work and I’m now doubting it is correct

I put a the wrong power cable in an external HDD. I burnt out the PCB. So removed 2TB 3.5 HDD (Samsung HD204UI) and put in my PC. Unfortunately it wasn’t recognised and it looks like the a single diode is burnt too. How much will it cost to fix the PCB and/or extract the data?

I have a Samsung M3 Portable 1TB external hard drive model no. HX-M101TCBG. It suffered a drop and is no longer seen by computer. Can only be found in device manager. Blue light on hard drive stays on constantly.
No grinding noise heard from drive. The hard drive is located in London.

I was making a Word file and when I tried to save it to the hard disk, it made the quiet sound it normally makes when the PC is accessing to it but this time there was a beeping sound afterwards, the whole PC froze and I turned it off. Since then, everytime I turn the PC on, the hdd beeps and the systems mentions that the hard disk didn’t initialise properly, it IS being recognised by the PC but it doesn’t shows up properly nor it can be accessed. My HDD is a 5 year old, 2000 GB Seagate Barracuda Green, it only has like 1 Tb of files and I would like to know how much would it cost me to recover those files, if possible.

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iPhone help required

I dropped my phone and it died. First I thought it was the battery, but when I checked to a repairer, they said that the phone is “dead,” and that there’s nothing they can do about it. I just need to back it up and restore the data to a new phone. The guy explained that it has something to do with the “board” which i assume is the motherboard or the logic board. Also, he tried to connect the phone to itunes and it says that the phone is in recovery mode.

iPhone helpI had an old iPhone that stopped working around December last year as my contract ran out anyway I upgraded to a new one, I recently tried to use this phone again to get photos off of it and updated it to the iOS it needed but after I had done that I found a lot of my photos were missing and couldn’t be found on iCloud anymore, I’ve asked around a bit and been told that it’s likely I’ll never get them back as the update would have overwritten the data, these pictures are really important to me as a lot of them are of family and was wondering if you think there’s a solution to this and maybe I could drop the phone off at some point if you think the pictures are salvageable.

I took my iPhone 6S to Apple in London as it doesn’t power on and they recommended me contacting a data recovery company to retrieve the data stored in the phone. They said the problem was most likely the battery needed replacing. Could you help me recover my data?

I have a water damaged iPhone se that was not responsive so I sent it to another data recovery company. I have just been told they are unable to retrieve the data. All I am after is my photos. I am desperate

I have an iPhone 6s plus stuck in recovery mode from a failed attempt to downgrade from the ios11 beta to iOS 10.3.3. I am looking at options to recover some photos taken in the last 2-3 months before I restore.

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London Hard Drive Advice and Recovery

We are a design studio based in London.
We accidentally delete some folders of our portable Toshiba HDD 600 gb.
We did not format it.
It is possible to recover these files(~100gb)?
Could you give us a quote and timing?

data recovery tips home screenMy external hard drive was dropped yesterday and although the power light still shows when connected to the laptop it has stopped working and makes a beeping sound. I have a seagate hard drive and was wondering if it would be possible to recover the data on it and how much it would cost please.

I have a ADATA HV620 1TB in size .. the problem I have is I cant get it to reconzie on laptop or pc ,, i.ve tried different leads and usb ports , but still nothing according to adata the drives could be missing ..I,ve tried to download from there site but still no joy.. would you be able to have a look at it for me ..and advice on cost many thanks ..

My external Hard Drive (Toshiba) fell yesterday. This morning was working properly but suddenly it has stopped working. The laptop recognizes it once I plug it but there’s nothing inside once I open the folder and it suddenly gets disconnected.

iPhone charging port broken, need data from phone, apple have said they are unable to fix the problem.
I have a Seagate portable harddrive (like this http://www.seagate.com/gb/en/consumer/backup/expansion-portable/ )
Where the cable would insert into the harddrive has become completely mangled – not a chance of a cable connecting (tiny gold connecting pins actually snapped off/dropped out).
Could anything be done to recover the data?

In all the above examples, it is, in my opinion worth contacting either a hard drive or a mobile phone data recovery company for help and assistance is you want to get your data back. My personal choice would be contacting the people at Data Recovery Tips. If you aren’t that concerned about whether you get the data back or not, simple buy a new device and reinstall your programs / apps.

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