Data Recovery London

I have an office PC that needs the hard drive replacing. We have the new hard drive already, we just wanted the old one removed and replacing with the new one. Would you advise on how much you would charge for this? I am most contactable via email, so please use this as a primary contact. I am able to have the drive delivered to your London data recovery offices.

I have a duel boot laptop with linux and windows. There is something wrong with the linux partition, pretty much summarized in this link https://itsfoss.com/fix-minimal-bash-line-editing-supported-grub-error-linux/.
I have tried to create a boot repair usb but it doesnt seem to work, I still get the same problem. If you can help that would be great, I can bring my laptop in this week.

london (geotagged photo)

Laptop hard drive dead and data needs to be recovered. Home laptop, but office based in Westminster (London) so can be collected from there. I believe your Lombard Street (London City) is closest but Chiswick is possible too.

2tb AV power hard drive has a broken head i believe. bought a 4tb expansion pack that a dodgy parition map i believe as that what the mac recovery thing said, there are important pictures on the 4tb that i want recovered also. I would like the 2tb recovered onto the mended 4tb drive in essence.

Pen drive used in work computer and it was encrypted by checkpoint. I can’t get it to open now on my home or new work computer. my password doesn’t work and I’m now doubting it is correct

I put a the wrong power cable in an external HDD. I burnt out the PCB. So removed 2TB 3.5 HDD (Samsung HD204UI) and put in my PC. Unfortunately it wasn’t recognised and it looks like the a single diode is burnt too. How much will it cost to fix the PCB and/or extract the data?

I have a Samsung M3 Portable 1TB external hard drive model no. HX-M101TCBG. It suffered a drop and is no longer seen by computer. Can only be found in device manager. Blue light on hard drive stays on constantly.
No grinding noise heard from drive. The hard drive is located in London.

I was making a Word file and when I tried to save it to the hard disk, it made the quiet sound it normally makes when the PC is accessing to it but this time there was a beeping sound afterwards, the whole PC froze and I turned it off. Since then, everytime I turn the PC on, the hdd beeps and the systems mentions that the hard disk didn’t initialise properly, it IS being recognised by the PC but it doesn’t shows up properly nor it can be accessed. My HDD is a 5 year old, 2000 GB Seagate Barracuda Green, it only has like 1 Tb of files and I would like to know how much would it cost me to recover those files, if possible.

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iPhone help required

I dropped my phone and it died. First I thought it was the battery, but when I checked to a repairer, they said that the phone is “dead,” and that there’s nothing they can do about it. I just need to back it up and restore the data to a new phone. The guy explained that it has something to do with the “board” which i assume is the motherboard or the logic board. Also, he tried to connect the phone to itunes and it says that the phone is in recovery mode.

iPhone helpI had an old iPhone that stopped working around December last year as my contract ran out anyway I upgraded to a new one, I recently tried to use this phone again to get photos off of it and updated it to the iOS it needed but after I had done that I found a lot of my photos were missing and couldn’t be found on iCloud anymore, I’ve asked around a bit and been told that it’s likely I’ll never get them back as the update would have overwritten the data, these pictures are really important to me as a lot of them are of family and was wondering if you think there’s a solution to this and maybe I could drop the phone off at some point if you think the pictures are salvageable.

I took my iPhone 6S to Apple in London as it doesn’t power on and they recommended me contacting a data recovery company to retrieve the data stored in the phone. They said the problem was most likely the battery needed replacing. Could you help me recover my data?

I have a water damaged iPhone se that was not responsive so I sent it to another data recovery company. I have just been told they are unable to retrieve the data. All I am after is my photos. I am desperate

I have an iPhone 6s plus stuck in recovery mode from a failed attempt to downgrade from the ios11 beta to iOS 10.3.3. I am looking at options to recover some photos taken in the last 2-3 months before I restore.

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London Hard Drive Advice and Recovery

We are a design studio based in London.
We accidentally delete some folders of our portable Toshiba HDD 600 gb.
We did not format it.
It is possible to recover these files(~100gb)?
Could you give us a quote and timing?

data recovery tips home screenMy external hard drive was dropped yesterday and although the power light still shows when connected to the laptop it has stopped working and makes a beeping sound. I have a seagate hard drive and was wondering if it would be possible to recover the data on it and how much it would cost please.

I have a ADATA HV620 1TB in size .. the problem I have is I cant get it to reconzie on laptop or pc ,, i.ve tried different leads and usb ports , but still nothing according to adata the drives could be missing ..I,ve tried to download from there site but still no joy.. would you be able to have a look at it for me ..and advice on cost many thanks ..

My external Hard Drive (Toshiba) fell yesterday. This morning was working properly but suddenly it has stopped working. The laptop recognizes it once I plug it but there’s nothing inside once I open the folder and it suddenly gets disconnected.

iPhone charging port broken, need data from phone, apple have said they are unable to fix the problem.
I have a Seagate portable harddrive (like this http://www.seagate.com/gb/en/consumer/backup/expansion-portable/ )
Where the cable would insert into the harddrive has become completely mangled – not a chance of a cable connecting (tiny gold connecting pins actually snapped off/dropped out).
Could anything be done to recover the data?

In all the above examples, it is, in my opinion worth contacting either a hard drive or a mobile phone data recovery company for help and assistance is you want to get your data back. My personal choice would be contacting the people at Data Recovery Tips. If you aren’t that concerned about whether you get the data back or not, simple buy a new device and reinstall your programs / apps.

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Hard Disk Drive Recovery

6 instances of real data recovery worries from broken hard disk drives in this post, with links added where necessary. For more info, just contact me.

Sandisk Ultra II 480GB SSD failed out of the blue (came home to a black screen on my PC whilst it was on). The SSD does not show up on any PC in an OS or in the BIOS/UEFI. No updates were done to the firmware recently and no issues had occurred until today. Seems to be a sudden failure. The drive is about 18 months old only.

I have a toshiba external tg hard drive with auto back up disabled. It was connected to a MacBook pro while running a script when the MacBook Pro battery ran out and shut down. Since then my hard drive will not work on windows or mac. It calls it a local disk not its actual name. The first attempt gave an Error message of parameters. Subsequent error messages say corrupted and unreadable. It is missing the bar to say usage. When you select the properties, it says 0bytes used when before there was between 250 and 500gb. I haven’t run a check on it or any repairs for fear of causing more damage.

Disk is fully functional. I am attempting to recover data from a previous pc user who has deleted files. Another user has subsequently been set up on the pc along with software installs causing overwrites. Regular undelete programs have revealed lots of overwritten files and very little recoverable. Is this something you can help with?

Boss br1600I’ve left my external hard drive drop on the floor and since then it’s not reading anymore. It’s making a ticking and sound noises.
I’ve tried loads of times and nothing. I had a friend that had a quick look and he said that I should contact an specialist.
I have all of my work and personal stuff in there.
I would like to know if you guys could help me with that.

I have an old Maxtor external hard drive that backed up an old pc that broke. I would like to retrieve the data on it (namely photos and some old business files).
I live in Scarborough, but am in Leeds next Friday at St James’s hospital. I could drop it off after the appointment? Or I could post it – which ever is easiest.

I had two external drives attached to my iMac. I was using terminal to erase/format JHFS+ on disk4 but it couldn’t find the disk and appeared to move on and erased disk3. I have scanned it a couple of times with recovery programs but have not yet taken any action because the files I need most don’t show up. They are *.BR2 and *.VR8 files generated by a Boss Digital Recording Studio BR1600. What are my chance of getting a complete undelete? One of the scans showed up about 700k files but only the easy ones MP3,MP4,Doc,XLXS,Numbers,Pages etc. Also what is the likely cost if it is reversible?

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SSD Data Recovery

In this post we look at SSD hard drive recovery services, using a customer enquiry as a question.

SSD hard drive“My laptop recently stopped working, I think it was something due to a little bit of beer being dropped onto the keyboard of my MacBook Pro. I took it into repair at PC world as I was insured however they have been unable to rescue the data. Instead they have returned the SSD drive to me. I was wandering.. there doesn’t seem to be any physical damage to the SSD and I have lots of important university work which I wish to retrieve. Can you advise me further as to the likelihood of my data being rescued. I have been recommended using an SSD recovery service like http://www.dataclinic.co.uk/ssd-data-recovery/ and wonder if you have any idea to how much this is likely to cost?”

The Data Clinic service you describe above is a good one. The company have been operating for some time and have built up quite a reputation as experts in data recovery. I don’t know their exact prices but you can expect to pay around £500 for their data recovery services.

Companies like Data Clinic don’t repair hard drives – instead they retrieve the data from them and put it on something else, such as another hard drive or memory stick. I know that they are a UK wide company with branches in most of the larger UK cities such as Liverpool, London and Glasgow.

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Help with phones, ransomware and data recovery

I need help here. My laptop has been infected with a malacious virus called ransomware, everything on the lap is encrypted. could you fix it?

Sony M4 Xperia Mobile Phone – Been dropped and has vibration damage to the interior, and power is getting/ going/ registering with the mother board, and therefore cannot access the chip. Wish just to recover PHOTOS/ VIDEOS only. Phone has been examined by another company, however charged were very expensive, hence the description above.

I have a 1tb G-Tech Thunderbolt/USB 3.0 hard drive. Recently it stopped working as I was using it with Pro Tools and shut down the computer. When I restarted the computer I went into Disk Utility to try and repair the drive but as it was doing this it shut down the computer again. I can now see the drive in Finder and Disk Utility but when I double click on the drive it opens a new finder window and sometimes freezes. The rest of the time it will let me see the front face of the drive but nothing else. When I try to copy data to a different drive it freezes again and sometimes shuts the computer down.

Problem is with my iPhone 5c.
I forgot my pincode so cannot get into the phone to get my photos & videos from it. I no longer use this phone as I now have another phone but I desperately want my photos & videos from this phone.
The phone is in full working order I just can’t get into it.

Can see drive in the drives list but can’t access folders and can’t copy them as windows explorer and folders get frozen after I touch any folder. My external device doesnt show up on my macbook or any of my laptops. it used to show up and now it doesnt, sometimes it gets recognised by my macbook air utility. this problem just recently started, i have a lot of data on there that i do not want to lose

External hard drive not working. Once connected to any laptop it’s not connecting to laptop. Have tried it on 2 laptops and 1 desktop at home. Had a local repairer look at it and he said he can’t fix it.
The external hard drive has really important stuff on it, more sentimental stuff and really hope you can help.

Hard drive was showing files but then would go blank on and off. I tried to copy folders from one hard drive to another and it worked with one folder. Now my mac is not registering/recognising the hard drive when I plug it in.

Its turning on but wont let me log on.

I recently had my phone stolen and also had it recovered by the police. I ordered a replacement sim from Tesco however my phone would not work properly for weeks – could not call/text anyone. I finally resorted to taking my phone into Tesco to ask for help. They did a factory reset whilst I was in there and it was only afterwards that I had realised that my dissertation interview recordings were on my phone – in the voice recording app which I did while my IMEI was barred. I have since managed to get the phone unbarred and it now works – however my phone has been constantly restarted during this time. I have tried using both Dr. Fone recovery (did not recognise my phone at all) and Gihosoft (did not find the audio clips nor anything else – just what is on the phone now) with no luck. Do you think there is anyway it can be recovered please? Any chance you can email me a response please rather than a phone call as I have poor signal in my flat.

My 3TB Western Digital My Passport Drive received a hard knock and now displays classic clicking sound of the heads failing to read the disk and the actuator assembly arm jumping back to it’s parked position. The drive does not mount up.

i was in the process of creating an external boot usb drive for windows 10, The installer spent around 6 hours downloading a version of windows, during that time i attached my 500GB external drive to the laptop to move files and photos etc to the external drive. When windows finished downloading, the installer decided it would use my external hard drive as the boot drive and appears to have formatted it as a 32GB drive and all my files appear to be gone.
Is there any chance you would be able to undo this mess that windows made or be able to recover the files? I believe the drive was around half full.

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Buffalo and Hard Drive Recovery

The laptop would initially boot up but pop up with a Windows automatic recovery attempt screen.
After a couple of attempt spots at this, the hdd stops being recognised by the bios and would make a light clicking noise.
The drive is a seagate 1tb laptop drive. My problems with data recovery and faulty hard drives got worse so I consulted the hard drive recovery specialists at The Data Clinic

Buffalo external HD 500 S
which is probably a third to half full – all family photos (from when children were born til last year) and documents.
It may have been dropped – its not firing up – I can hear a few clicks and then a beep.
No laptop will recognise it (have tried several and different usb leads and ports).
Can you help to retrieve the data please? or would there be a risk of losing it all if you open the case?
How much would it cost me?

I dropped my Seagate 2T external drive. A few minutes later y plugged it in to my computer, I was able to open it and when through some of files to make sure it was working fine. After that I tried copying a file and it started making a beeping noise, I tried ejecting it but it wouldn’t let me so I unplugged it. I plugged it back in but now my computer won’t recognize it, plus it kept on making that mechanical beeping sound. I will be in London for 3 days and I wanted to know how long it would take for the diagnosis and the recovery/repair. If it’s more than 3 days, do you ship within Europe?
Thanks in advance.

Lost power cord to external hard drive bought in Japan in 2007. Could not find replacement so brought drive to a shop to transfer data to another hard drive but was told that disk is damaged. I spoke to one of your advisors earlier today about an external hard-drive which is failing to mount, and so would like to arrange collection of the drive tomorrow. If you could ring or email back soon that would be great.

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Macbook Pro Data Recovery

Apple Macbook ProI have a 2011 Apple MacBook Pro (model no. A1286)
For a few months the base of the laptop had been overheating. Then the fan started to make loud whirring noises. Last week when I switched on the laptop all I received was the Apple chime noise and a blank white screen.
I made an appointment at an Apple store Genius Bar where they told me that both the logic board and hard drive are damaged. They can replace these components but are unable to retrieve the data from the damaged hard drive and have advised me to contact data retrieval specialists with regards to this.
I wonder if there is any chance that that data can be retrieved and how much is it likely to cost?

With these questions I initiated an internet search. For those of you who have never searched for anything like this before, I can tell you that there is a lot of information out there. Some sites I visited were rubbish but there were some gems in the search results. One the best was the Johnny Foreigner blog at http://johnnyforeigner.jimdo.com/ which taught me what I need to know about recovery of data from MacBooks. I must also give an honourable mention to http://thursdaynightblues.com/ web site which accurately and understandably explained to me what data recovery actually is and how it worked.

I’ve recently built up rather a mistrust of the information given at the Genius Bars. I think Apple used to try and make sure the staff who were part of these bars at least received some training in troubleshooting Mac problems, now it just seems these are populated by spotty kids fresh out of high school who know practically nothing about fixing Macs – I wouldn’t trust anything they said about data recovery.

A few enquiries to UK data recovery companies Recover Deleted Data (http://www.recover-deleted-data.co.uk/) and Computer Science Labs (http://computersciencelabs.com/) gave me a cost of between £350 and £600 for a Macbook Pro data recovery service. But don’t take my work for it, shop around and see what prices you come up with.

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USB Hard Drive is Unrecognisable

“My USB hard drive is unrecognisable and has a slight ticking noise when I plug the USB in… But I need to recover all my files on the hard drive.”
Many people find themselves in this situation and a slight ticking noise on a hard drive is a serious issue. It often implies that your hard drive has a faulty part and needs repair before the data can be retrieved again. This is a specialist job and it’s a good idea to choose carefully, personally I would Google something like ‘data recovery uk reviews’ and do a fair amount of research before choosing which company you want to do the work. Sometimes though a hard drive is just too damaged to be recovered. There is a site actually called http://data-recovery-reviews.co.uk that takes you to a company expert in RAID data recovery. RAID data recovery is the top type of recovery service. Used by companies who have broken RAID machines, a RAID specialist will also excel in data recovery services and should be able to deal with the problems of a ticking USB hard drive easily enough. RAID data recovery tends to be pricey so you may want to aim a little lower in your choice of company, rather that choose a RAID service, go for one that handles recovery from ticking noises – try someone like http://www.datlabsdatarecovery.co.uk who have several centres in England, Wales and Scotland.

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Legacy Storage: Floppy Drives

Floppy disksNewer floppy drives come with ribbon cables with a connector only at each end. Older drives have ribbons with three connectors, including one in the middle used to attach a second drive. If you are using such a cable, the end connector must be used for the primary drive. Unless you are working with fairly old hardware, this shouldn’t be a common issue. Also, with older drives and power supplies, it was possible to connect the power cable to the floppy drive upside down. This resulted in the floppy’s activity light being on constantly once power was restored to the computer. Modern floppy power connectors can be attached only one way.

Installing a floppy drive is not much different that installing a hard drive or CD drive except that the connectors are a bit different and no jumpers need to be set. Also, floppy drives typically slide into their bay from the front rather than being installed from inside. Occasionally you’ll need to configure the BIOS but this isn’t common.

The day of the floppy drive seems to be coming to an end. Once it is common for computers to boot from USB, there won’t be much use for floppies. Floppy disks can hold only a limited amount of data and are reliable for only short term storage. Their current primary purpose is as boot disks, but as was just mentioned, time is running out even for that role. Some PC’s and laptops are no longer manufactured with floppy drives.

That said, there are still plenty of people who use and are comfortable with floppy drives and disks, and most production environments haven’t provided 100% of their employees with ultra current, state of the art hardware. If you work in an average company, you’ll probably be living with computers with floppy drives for years to come.

Working with Floppy Drives
Much old material was saved to floppy drive and many companies and people have old archived data that they wrote to floppy disk. The disks are usually stored away for many years until curiosity or necessity means the data on them needs to be accessed. At this point, many users will get a nasty shock as they no longer that the hardware that can read the data from a floppy disk. Also, sometimes it is no longer possible to read the information from the floppy disk because over the years, the data has degraded to a point where it can no longer be ready. The answer is to use a data recovery company – these organisations keep a stock of legacy hardware and retain the knowledge of how to use it, sending them floppy disks to recover the data from is quite common. Take a look at blogs such as http://datareplayservices.com/, http://janschon.edublogs.org/ and http://frankcanon.blogbaker.com/ to find the names and locations of such organisations.

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