Of Western Digital Problems

We’ve been having a lot of enquiries about Western Digital hard drives lately – we asked hard drive experts Data Clinic to take a look.

WDC Western Digital logo

I have an old Western Digital external drive that sounds like it spins up, with a blinking light, but is not recognised by my Macbook. I don’t believe it was dropped but I lost the power supply to it when I was burgled so cannot be sure. I bought it in 2009/2010 and it lived a relatively pampered life until the burglary in 2011. It has a lot of sentimental files on it so I’m hoping they can be recovered.
How much do you estimate it would be to save my poor black brick?

I’m not sure is the hard drive type marked correctly. I have very big problem with my WD MyBook Live 3Tb. Few days ago it stopped connect with network (it works with router only as cloud). I took it out of the case and I tried to connect disc by sata/usb adapter, but it doesn’t work. Now when I trying to switch onthe disk I see the red light only (I checked in manual and it means:
– disk SMART failure
Data Volume does not exist
System Volume does not exist
System thermal shutdown
– Unsupported drive detected)
I understand my disc died, but I would like to find out is any chance to data recovery and what is the cost?

I have a QNAP RAID array comprising 5 HDDs (QNAP model and HDD spec unknown at this point as I am not with the NAS now). The red status light is flashing and one of the HDDs has no green light above it. Data is still accessible. I would like to replace the HDd and rebuild the RAID but am worried about losing data.

I am facing issues with my Toshiba Satellite L50B laptop, when turning it on, it requires to fill in a number of setting info including date, time, country of residence etc. I believe its a WD Western Digital dirve and after filling this info it restarts requiring again the same info. Is this something that you deal with, if yes what is the price and when can I pop in to your office?

Its a Integral V Series 240 GB SATA III Solid State Drive, 2.5 Inch drive, with Windows 10 OS. I’ve been running it fairly continuously for approx 5 months, with some restarts for OS updates, but with little downtime. I’ve never had any issues with the drive at all until the other day when I powered down the OS to move the computer. It failed to turn on afterwards, and the motherboard failed to detect the drive at all. I tried another drive on the same SATA data and power cables, which was detected successfully. I tried the other SATA data connections and another power cable and the Integral drive is still not detected.
I know you need to see the SSD before you can tell me anything specific, but can you give me a likely cost range so I can figure out if its worth me recovering the data to something like a Western Digital hard drive?