Recover / Rescue / Restore / Retrieve phone data

We deal increasingly with restoring and retrieving the files and data from mobile phones and have a good working relationship with this phone data recovery company. Here are some of the phone problems we’ve dealt with recently.

various mobile phones for data recovery
I have Nokia1020 with message: ‘Unable to find bootable option. Press any key shut down‘. So, it won’t boot at all. Would need at least photos & videos rescued. Please let me know can you do something regarding this error and estimate 8costs. I’m not in UK, but if price is reasonable I would send you the phone. Thanks in advance, Tom (Croatia)

My phone was accidentally damaged some time ago and I need to recover some video footage off it

The phone soaked in cream and as it was not possible to remove the battery it was like that for a week. After a week i got a screw driver removed the back removed the cream as much as I could dried it out as much as I could but the phone would not switch on. Tried to remove the parts and cleaned the circuits once again but still no luck. The first time when i attached it to the pc usb port the charging light came on but only for 10 secs or so. We need the videos and pictures from it.

XIAOMI redmi note 4 3GB RAM 64GB ROM MTK Helio X20 Deca Core 5.5″ FHD 4G FDD LTE

iPhone 4 or 4s. Screen smashed 3 years ago and was replaced, and worked , however the touch screen would not work with the new screen, so was unable to unlock with the password and back up to the computer , so I took the phone back to the repair shop and they removed the new screen and gave my money back. The phone has since been in my draw for 2 or 3 years, and recently we have had family deaths so would love to be able to get the photos and videos off this phone now. Not sure if the phone works , you can feel the phone battery heat up when on charge though. The phone may also be in recovery mode but not too sure.

I’ve an Android phone (Sony Experia L1) running Version 7.0. It recently ‘crashed’ on me and would not restart and was sent for a factory reset. I’m unable to accress the photos/videos and was hoping there might be a means of recovering them?

Samsung j3 pro has broke( motherboard) the phone still has contacts and some pictures on it

I have an HTC phone which they no longer sale I was on vacations and the fell into some water and i had to get another phone but i need my text messages out of it and phone want light up but it still work i think the bulb blew in it

I have an HTC phone that won’t turn on…it has been like this for 2 years now. I have tried replacing the battery. With no success. I have lots of data in including photos…but more importantly.. phone call recordings …I need recovered.

My iphone 5 has frozen in recovery mode. I have tried an update with iTunes but it failed with an error code 26. The Apple store say the only way to fix it is to restore the iphone. This will clear all data on the iphone, however, I have never performed a back-up of the phone and will lose everything.
Is it possible to recover the data, in particular photos, from the iphone before restoring it?
I don’t have a phone number as I am currently overseas on business and the iphone is frozen.

I have deleted all my pics on my iphone model A1568 ios 11.3.1. Couldn’t find backups on iCloud or using Dr. fone software. Is it possible to recover any of them?

I have an iPhone 5 that I dropped and it got stuck on the apple loading screen. Are you able to have a look at it and replace parts in order for me to get data off it?

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Samsung and Lacie Hard Drives

Here a some of the hard drives that have come into our Birmingham offices for data and file recovery in the last couple of months. The cost of data recovery is usually between £350 and £650 and depends largely on the type of fault the hard drive has.

Samsung Data Recovery
quayside tower, birmingham, home of data recoveryI have a Samsung laptop hard disc model HM321HI that appears to no spin up and a high pitched clicking sound is only coming from it. Are you able to recovery data from this type of device and what are your charges? I am in Staffordshire but can come to Birmingham if needed

Although it’s been a year since the Samsung hard drive was taking ages to be recognized by my laptop, it was working. However I had to turn the cable to a specific position other wise it would disconnect. 2 months ago I dropped it while it was standing on the desk and since then it will not be recognized, also found a repetitive mechanical sound instead of a running fan sound. I took it to repair shop and they said they cannot make it work.

Lacie Data Recovery
LaCie d2 Quadra Hard Disk 2TB smell of burning, then wisp of smoke coming out the back… switched it off. Do you have an office in Hereford and Worcester or do I drive to Birmingham?

I have a LaCie “big” 4tb drive (although I believe the internal drives are Seagate). It seems to have a mechanical failure as there is a clicking noise on start-up and then the drive is not accessible.

PC wouldn’t boot up – when I inspected it, the hard drive was making some mechanical clicking sounds on boot. I used the PC’s built-in recovery tools to perform a test on the hard drive, and it was showing read errors from a number of blocks – I didn’t continue the test to see how many blocks were unreadable in case it caused more damage. I’ve taken photos of the self-test screen, if they are useful: https://photos.app.goo.gl/qQaqe67ra1NTIWAk2. It’s a Lacie hard drive.

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Nokia, Samsung, HTC, iphone Data Recovery

nokia lumia 1020My wifes Nokia Lumia 1020 turned itself off earlier in the week and will now not turn on at all. There is no SD Card slot, only an internal eMMC chip as I understand it.
We would like to try and recover images from the internal memory if it is possible. There are images on there of our daughter from when she was born (Unfortunately the nappies & feeds came before the backup).
Any help would be appreciated.

I have a Samsung galaxy s6 Edge with water damage and wish to retrieve the photos from it. The screen does not work. The battery works but only when plugged into socket supply; I.e. it does not work when plugged into laptop. The phone is insured however I am worried that the data recovery process will void insurance? Any advice would be greatly appreciated. Please respond via email (for obvious reasons I do not have a phone at the moment)

I want to retrieve delete messages and Whatsapp messages from HTC mobile phone from December 2015 until now.. I also want call log but only from Feb 2017 until now. Received and calls made please. Any deleted pics too if possible.
Can you let me know if this is possible.

I irreperably damaged my Samsung Galaxy S6 by dropping it in a toilet.
I took it to a phone repair service, however they were unable to fix it. They didn’t tell me what was wrong with it, but did say it may be possible to recover data from it.
I would like, if possible, to receive a quote for how much this would cost.
Also, how would the recovered data be stored, and how would I go about copying it to a new phone?

I have an iPhone 6S. My phone has undergone water damage (when I dropped it into the toilet. It is actually still functioning pretty well as a phone, but the water damage corroded the charging port, so it is just permanently out of battery. To make things worse, I put the phone in rice and a grain has gotten stuck in the charging port, so I can’t even try to retrieve data conventionally.
I’m sure the data can be retrieved as the phone is still functioning, it’s just out of battery.

The phone stopped working and would’nt turn back on I am interested in retrieving the photos from the device and was wondering whether you would be able to provide a quote.

Phone won’t switch on and nothing shows up when plugged into computer

My phone is bust and I have to send it away but am unable to back it up as it won’t register on any computer I have tried. I really need the data from it, could you please advise?

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