HDD Problems

Here are some of the problems we’ve been looking at lately in the Risc Group’s data recovery lab.

  • Seagate Momentus 60GB. Tried HDD in several machines, hard drive is requesting to be formatted and cannot be read by windows.
  • WD MyBook Live HDDI have a problem with my external USB hard drive. When I connect to my computer, the external hard drive turns on, but the computer doesn’t recognise it. The problem started when the USB connector got stuck inside the external hard drive. I had to carefully remove it. Then, my cable was broken so I used a different one, but my computer wouldn’t recognise the external hard drive anymore. I think the external hard drive is still functional, but the USB port is damaged. The brand is SAMSUNG. I hope that’s enough information to understand the problem. Thanks for your help in advance.
  • My external hard drive has suffered mechanical failure. It turns on but is no longer recognised by my computer. I have tried new leads and other computers but to no avail. I was wondering if I could get a quote to recover my photographs from this hard drive. It comes up in device manager but not my computer. Is it possible to get a quote?
  • Dropped Western Digital External Hard Drive. Won’t open up on computer but info still says there is data on the disc so hopeful it can be recovered.
  • We have a Toshiba Hard drive. It was dropped and now we can’t access the data. Could you tell me if it might be retrievable, a potential cost and details of what i need to do next.
  • I have a WD My Book Live 1TB network drive that doesn’t seem to boot up (seems bricked). I would to recover the files of it. I tried connecting to the SATA drive contained within it to a SATA dock that i have however that couldn’t read that files. What is the cost to fix the drive? Reading online it seems its a common issue with WD NAS drives.

All these listed hdd problems have one thing in common. The hard drives require the attentions of Risc Group’s data recovery team to rescue the files from the hard drives. The hdd’s with mechanical failure are the most serious and will require clean room, others will be more straightforward to recover.

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