Data recovery in Leicester, Southampton, Edinburgh and Newcastle

In this post we review questions from people looking for data recovery services in Leicester, Southampton, Edinburgh and Newcastle. Data Clinic Ltd have offices in all of these locations.

Dropped hard drive

Hard drive dropped on floor Leicester

Hard-drive fell to the floor many years ago and although it did power on, it was no longer detectable by any computers. I probably have a whole load of useless things on there, but what I am most interested in trying to salvage is all the pictures I had stored on there. May have been stored only as part of the macOS TimeMachine feature but unsure. I am closest to the Data Clinic office in Leicester and can call in in necessary.

Hard drive accidentally fell Southampton

My external hard drive recently accidentally fell off the side of my desk, onto the radiator and when plugging it back in, started making a beeping sound every other second. From what I’ve read online and on your website, it says it is likely the spindle. I was wondering if you could take a look and hopefully fix this, as it has a lot of important files? Southampton is the nearest location, however it is still over an hour away. I was wondering, if you did a delivery option? To mail damaged items to you, and then mail back to the user?

Home server recovery Edinburgh

My home server has 4 drives and 2 have failed when I moved it. I would like to recover the data but it is not the end of the world if I can’t. Can you let me know the costs. I am based in Edinburgh Scotland. The server is a HP DL160G6 running VMware 5.5.

Hard drive platter swap Newcastle

I’ve got a 1TB H2T1000854S 2.5″ which stopped being deteced by Windows 10 after a book struck the HDD whilst switched off. The HDD would turn on, it would make a buzzing noise as if the reader heads had failed. I live in Newcastle and purchased a replacement (same model and firmware) and initially swapped the PCB board. This did not fix the problem and swapped the PCBs back. I then swapped the platter without removing the heads (like in this video: https://www.youtube.com/watch?v=i266jB0aP8E ) now the hard drive makes a noise as if the hard drive is unable to read from the platter here is my video of the noise (https://www.youtube.com/watch?v=XTbiw_JPEUE ) I think the platter may have become mis-aligned not really sure. Anyways, could you please let me know if this is something you can fix and how much it will cost to have the data recovered, if possible.

Windows won’t load

We have a SSD that had Windows & the system and the users profile on it, then the machine booted and said no Windows to load.
When putting disk in a different PC as a 2nd disk it picked it up in the BIOS, but then on the other PC it didn’t auto show as a separate drive to browse Windows.
Took a look in Disk Management it popped up and wanted to initialise it. We of course cancelled out at this point.
A user has a folder they want back from their users profile path. I’m hoping to pop into a Data Clinic and have my files recovered.

Read More

Phone and File Recovery in London, Birmingham and Leicester

Here are some recent hard drive and phone recovery questions from London, Birmingham and Leicester.

Lacie Hard Drive Recovery London

My Laice (Lacie) external harddrive stopped working altogether – was not recognised at all by my computer and wasn’t making any sound. On inspection by a data recovery service in London I could see that the USB port seemed to be slightly bent. I opened up the drive to inspect and found that the circuit connection around the USB was damaged and had come undone. I can’t see any other obvious form of visible damage to the circuit or drive (it has been stored carefully in a drawer, hasn’t been dropped or anything) and wonder if it would be possible for you to take a look at this to see if the data can be salvaged from the drive itself? Many thanks for your help.

Retrieve Files from a Western Digital Passport

Windows no longer recognises the drive. Try to see further details in dskmgmt but drive is unitialized which can’t be done as it says due to “fatal device hardware error“. I desperately need to retrieve the folders and files from this hard drive.

broken hard drive

Recover External USB Hard Drive in Birmingham

I live in Birmingham and my USB hard drive has stopped working and i am unable to retrieve all the files on the USB. I am looking to recover the files and was hoping that this was possible with your companies help. The external hard drive just stopped working and it wasn’t in contact with any water or smashed or anything like that. As i insert the USB cable in the computer the device does not pop up on the computer.

Getting Pictures saved to Google Photos Back

I’m looking to recover some videos taken a week ago. I thought they were uploaded to Google photos (they were showing) and was running out of space so I deleted them. But they disappeared. There is 1 video we are really upset to have lost. Any chance you could have a look?

Recover Google Pixel Phone Leicester

I have a google pixel phone which suddenly got stuck on the loading menu. I have come to understand that this has been a outcome for many users when updating their phones and there has been no solution except a factory reset. I have many photographs and videos I wish to retrieve so have not hard reset my phone. I was wondering if I could please get a quote with how much roughly it would cost to retrieve all photographs and videos from a mobile in this sort of state.
Also apologies as due to the issue with my phone the only way I can currently be contacted is via email. I look forward to hearing back from you, I am in Leicester

Read More